Shipping Policy

Last Updated: February 12 2025

Shipping Terms and Conditions

This Shipping Policy outlines the terms and conditions applicable to all Products and orders placed on marysregalosymas.shop (the “Website”) for delivery within the USA.

Transit, Handling Order Cut-Off Time:

Order Cut-Off Time will be 4:00 PM

Time zone: (GMT-05:00) Eastern Standard Time.

Handling time is 1 to 2 Business Days (Monday to Friday)

Transit time is 7 to 8 Business Days to all destinations (Monday to Friday)

Total Delivery time is 8-10 Business days (Monday to Friday)

Currency

All prices mentioned on marysregalosymas.shop are in $ USD

Shipping Cost Type

Flat shipping rate

Delivery Cost

We offer flat $9.99 USD Standard shipping on all orders within the United States.

Holiday Shipping Notice

Please be aware that order processing and shipping times may experience slight delays during peak holiday seasons due to increased order volume. We appreciate your understanding and will strive to fulfill your orders as quickly as possible.

DELIVERY TERMS

We utilize a variety of carriers, including USPS/UPA, DHL, FedEx, and OSM, to deliver your products.

Tracking Your Order

Upon shipment, you will receive a notification email containing a tracking number. Use this number to monitor the delivery progress on the carrier’s website or on our dedicated Track Your Order page. Please note that it may take up to 72 hours for tracking information to be updated in the system.

Risk of Loss or Damage

The risk of loss or damage to your order transfers to you upon shipment from our facility. We recommend promptly tracking your order and signing for it upon delivery. Choosing signature release increases the risk of lost packages.

Incorrect Items

If you receive an incorrect item:

Claims for Lost or Undelivered Packages

We cannot accept claims for lost or undelivered packages that were signed for as delivered.

Damaged Items

If you receive a damaged item, please contact our customer support team at support@marysregalosymas.shop for assistance.

  • If the item still functions properly, a full refund or return may not be applicable.
  • For significantly damaged items, we will work with you to find a suitable resolution.

Please also review our Return and Refund Policy for further details.

Shipping Locations

We currently ship within the United States (US) only.

Change of Address

We strive to process orders promptly.

  • To ensure accurate delivery, please double-check your shipping address before placing your order.
  • If you need to update your delivery address before your order ships, please contact our customer support team at support@marysregalosymas.shop as soon as possible. We will do our best to accommodate your request.
  • Unfortunately, we cannot guarantee address changes after your order has been shipped.

Incorrect Address

If you provide an incorrect shipping address and the package is returned to us, you will be responsible for any additional shipping costs incurred to resend the order to the correct address. We will contact you to arrange for reshipment.

Cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Return and Refund Policy.

Customer Support

For any questions about your order shipment, please contact our customer support team at support@marysregalosymas.shop.

Changes to this Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be effective upon posting on the Website.

By placing an order on marysregalosymas.shop, you agree to the terms and conditions outlined in this Shipping Policy.

Contact Information

Business Name: Marysregalosymas

Chat Support: 9:00 AM to 5:00 PM (Monday to Friday)

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Email: support@marysregalosymas.shop

Phone Number: +1 (618) 417-7362

Physical Address: 777 N Reed Ave, Reedley California 93654, United States