Last Updated: 18/11/2024
Thank you for shopping at marysregalosymas.shop. Please read our shipping policy carefully to ensure a smooth and hassle-free shopping experience. This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
1. Shipping Locations
We currently offer shipping to USA Only. If you are located outside of these areas, please contact us at support@marysregalosymas.shop for potential shipping options.
2. Processing Time
Orders are processed within 2 business days, excluding weekends and holidays. Orders placed after 4:00 P.M (GMT-05:00) Eastern Standard Time will be processed the next business day. You will receive an email with tracking information once your order has been shipped. Here is the proper break down of our Delivery time.
Cut-off Time: 04:00 P.M (GMT-05:00) Eastern Standard Time
Order Handling Time: 1 – 2 Business Days
Transit Time: 7 – 8 Business Days
Total Delivery Time: 8 – 10 Business Days
Time zone: (GMT-05:00) Eastern Standard Time
3. Delivery Terms:
We mostly use Fedex to deliver the product. But it is not compulsory that we use Fedex, We can change Delivery Platform anytime depending on Shipping Charges, Shipping Area and Shipping time required by the customer.
4. Shipping Rates
For our Customers, We have a very minimal flat rate of shipping all over USA which is $9.99 USD.
5. Shipping Delays
While we make every effort to ship your order promptly, we cannot be held responsible for delays caused by the carrier or due to circumstances beyond our control, such as severe weather or customs processing.
6. International Shipping
For international orders, please note that customs fees, taxes, and duties may apply, and are the responsibility of the customer. We do not have control over these fees and recommend that you check with your country’s customs office for more information.
7. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can track your order on the carrier’s website using the tracking number provided. Or you can also track your order here.
8. Order Issues
If you experience any issues with your order, such as incorrect items or damages during shipping, please contact us immediately at support@marysregalosymas.shop with your order number and a description of the issue. We will work to resolve the problem as quickly as possible.
9. Change Of Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us at support@marysregalosymas.shop.
10. Wrong Address:
Remember, We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.. You will have to bear the full shipping cost for giving the wrong address.
11. Lost or Stolen Packages
If your package is lost or stolen, please contact the carrier directly to file a claim. We are not responsible for lost or stolen packages after the item has been marked as delivered.
12. Cancellations
If you change your mind before receiving your order, you may cancel it at any time before it is dispatched. If the order has already been dispatched, please refer to our return policy for further assistance.
Contact Information
Business Name: Marysregalosymas
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Email: support@marysregalosymas.shop
Phone Number: +1 (618) 417-7362
Physical Address: 777 N Reed Ave, Reedley California 93654, United States